Resume

Education

Bachelor of Fine Arts in Emerging Media – Character Animation
University of Central Florida | Minor: Creative Writing | Presidential Honors | May 2025

Bachelor of Science in Professional Aeronautics
Embry-Riddle Aeronautical University | Minor: Management | Summa Cum Laude | July 2010

Professional Profile

Instructional Designer and Character Animation graduate with 15+ years of experience developing technical training, leading teams, and creating engaging learning experiences. Skilled in eLearning development, 3D animation pipelines, curriculum design, and translating complex technical concepts into accessible instruction. Experienced supporting military, aerospace, entertainment, and corporate environments.

Relevant Skills

Animation & Digital Media

  • Produced a collaborative 3D animated short as Animation Lead, Production Manager, Modeler, Editor, and Rigging Artist for a 13-member production team, coordinating schedules, asset pipelines, animation workflows, and final edits from concept through completion.

  • Experienced in character animation, rigging, modeling, UV mapping, lighting, rendering, compositing, storyboarding, and production workflows.

  • Strong foundation in traditional and digital illustration, including gesture, anatomy, form, value, color theory, and perspective.

  • Software: Autodesk Maya, Blender, Houdini, ZBrush, Unreal Engine, Nuke, Toon Boom Harmony, Substance Suite, 3DS Max, AutoCAD, Photoshop, Illustrator, After Effects, Premiere Pro, Procreate.

  • Basic HTML and Python programming knowledge; experienced using AI-assisted tools and prompt engineering to support content development.

Instructional Design & Training

  • Skilled in Articulate Storyline 360, Rise 360, Adobe Captivate, Camtasia, LMS platforms, Jira, Confluence, Microsoft Office, and accessibility standards.

  • Designed and developed military eLearning courses, technical documentation, and accessible training materials using Adobe Captivate and AI-assisted content development in collaboration with subject matter experts.

  • Redesigned onboarding processes, created visual SOPs, and delivered training updates for 400+ food production employees across 28 operational zones.

  • Developed and facilitated product, software, and compliance training for 500+ credit union clients and employees, translating complex requirements into effective learning experiences.

  • Designed and delivered technical training programs for USAF missile defense operations, developing 15 lesson plans with Raytheon and instructing 50+ military personnel on space surveillance and missile defense systems.

  • Designed and facilitated safety and operational training programs for Walt Disney World teams, translating complex procedures into effective learning experiences while maintaining a zero-incident safety record.

Leadership & Team Development

  • Led cross-functional operations across 13 Walt Disney World locations, managing 50+ roles while developing teams through coaching, training, and performance support.

  • Developed and implemented training strategies for USAF radar operations and Walt Disney World Transportation teams, improving technical proficiency, safety, and operational readiness.

  • Mentored animation students at Elite Animation Academy, teaching Autodesk Maya fundamentals, character animation, production workflows, and professional creative practices.

Professional Experience

Claims Adjuster – Frontline Insurance | Hybrid | 2026–Present

Manage residential property claims from initial report through resolution, including coverage analysis, customer communication, documentation review, and claim settlement.

Instructional Designer – C2 Technologies, Inc. | Remote | 2025–2026

Designed and developed military eLearning courses, technical documentation, and accessible training materials using Adobe Captivate, Jira, Confluence, Microsoft Office, and AI-assisted content development. Collaborated with subject matter experts to transform complex technical information into effective learning solutions.

3D Animation Instructor – Elite Animation Academy | Orlando, FL | 2024

Taught Autodesk Maya fundamentals, character animation, walk cycles, acting principles, and production workflows to students ages 8–17 while mentoring creative problem-solving and technical skill development.

Guest Experience Manager / Disney Trainer – Walt Disney World | Orlando, FL | 2010–2015, 2023

Led operations and training across food & beverage and transportation teams, developed Cast Members through structured coaching and instruction, and completed Disney’s Emerging Leader Program.

Admissions Representative & Quality Evaluator – Chamberlain University | Remote | 2018–2021

Provided admissions guidance, evaluated team performance, and supported military student enrollment while maintaining regulatory compliance and quality standards.

Member Service Representative II – Fairwinds Credit Union | Orlando, FL | 2016–2017

Trained new hires, ranked among the top 5 of 35 representatives, and supported customer engagement through strong service and referral performance.